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What does HR do, and why do I need a Consultant?

Updated: Jul 28, 2022

HR (human resources) is responsible for all matters related to human resources, including recruitment, employee relations, training and development, compensation and benefits, and human resource management systems. It's one of the most important parts of any business, as good HR management can help your business run smoothly and ensure a healthy workplace culture. This blog aims to provide you with an understanding of what HR is and why it's so important, particularly as risks for employers are increasing.

HR Consultant

The Importance of HR in Business

HR plays a critical role in creating an employee culture that supports productivity and growth. It ensures that everyone in an organisation has a fair opportunity to grow, learn, and achieve their goals. In addition, HR is responsible for overseeing the overall management and development of an organisations employees. This includes developing and implementing employee policies, overseeing employee performance, and providing support and guidance during employee transitions.


Whilst in an ideal world all of the above is achieved and every employee is engaged, satisfied within their job role and happy to come to work each day, the reality isn't so simple. No organisation can fulfill every hope and desire of its employees, particularly as individuals each have different needs and expectations which are not always clear (even to themselves in some cases), or achievable. HR can save organisations from costly pitfalls and ensure good communication mitigates misunderstandings and increases engagement in their workplace.


When Tribunal fees were abolished in 2017 this opened the floodgates for employment claims with anyone being able to submit a claim at no cost. The cost to the employer however is on average £8,000 just to defend a claim (before any awards are given).


It is an HR consultant’s role to ensure that their clients are correctly advised on HR best practice to mitigate risk and to help them deal effectively with difficult situations. An HR Consultant can also help business owners to consciously grow and develop by providing coaching and strategic planning to attract and retain the right people.


If you need expert HR advice and support, then get in touch with our friendly professionals; hello@thehrcrowd.com.

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